We’ve heard from our customers that it can be difficult to find the best resources and expertise to support you, your staff and your operation during this uncertain time. To help you stay informed, Cook’s has compiled a list of reliable resources with information to clearly understand the situation and take relevant action to protect yourself and others.
We are also here for you to be a resource in any way that we can, as we all navigate the changing landscape. Feel free to give us a call or send an email, our team is working remotely – but we are connected to each other with the goal of providing you the high level of service you expect. All of us at Cook’s are ready to support you in meeting your day-to-day needs and coming up with solutions to new challenges created with the pandemic.
One of the best things about Monday is that the latest edition of Made for Corrections Monday is posted!
Today we’re going to review the Cook’s Brand Extra Deep Marathon Tray. The Extra Deep Marathon Tray is essentially the same tray as our regular Marathon Tray but deeper. It is made from an ultra-rugged plastic that is virtually impossible to break, features six compartments that have smooth interior surfaces and coved corners that are easy to clean. If you look at this tray compared to a regular Marathon Tray, you’ll see that it is much, much deeper than a traditional Marathon Tray. The reason that we made it deeper is so that the entire amount of food would sit down into the compartment and would not touch the tray above it as they are stacked one on top of the other for meal transport and delivery in your jail or prison foodservice operation. If sanitation is a super important concern in your correctional foodservice operation, then this is a correctional insulated meal tray that you’ll want to check out.
The Extra Deep Marathon Tray, like other Cook’s Brand products, was developed with input from our customers; correctional foodservice professionals, to develop solutions to the unique challenges they are facing in feeding inmates daily. Remember if you have a problem in your correctional foodservice operation that you can’t solve, give us a call at 800-956-5571 or visit us at cookscorrectional.com and we’ll do our best to solve it. Until next week, stay safe.
As we adjust to the current environment together, I want you to feel confident working with Cook’s and to let you know that we remain committed to continuing to provide you with excellent customer service. Cook’s has been closely monitoring the Covid-19 situation. Currently, we have not experienced any disruptions in our workforce and do not expect any. We began planning for this a few weeks ago and initiated “social distancing” today. Much of our team is working from home with full access to their computers, phones and other team members. Our warehouse team and a small crew, including me, are in the office. You can continue to contact us in the same ways you always have (same phone #, same extension #, same email) We are ready to help you in any way we can.
Below are some common questions that we have been receiving from our customers:
Q: Should we expect any overseas supply chain interruptions from Cook’s? A: I don’t think so. All of Cook’s overseas suppliers are operational and shipping product. We are currently adding additional inventory (safety stock) if the virus pop up again overseas.
Q: How’s your inventory? A: Cook’s is fully stocked and has not experienced any “out of stocks” due to Covid-19.
Q: Are you still shipping? A: Yes, in stock items are still shipping 100% on the same day.
Q: Is everyone healthy there? A: Yes, we are taking aggressive action by asking many people to work from home and practicing “social distancing” in the office.
The health and safety of our customers, our team members, and our respective families is my highest priority.
Don’t miss our latest edition of Made For Corrections Mondays. This week we’re reviewing the Five Star Tray; an insulated tray that is made for meal serving in jails or prisons. This tray features a unique design that is more user friendly than most insulated meal trays that are used in corrections. It has six compartments plus a small compartment for condiments located on the top of tray. Flatware is stored at the top of the tray also, rather than on the side and the remainder of the tray has more of a plate like feel than other meal trays on the market. You have a large compartment for your entree, a 4″ x 4″ compartment for your bread, and then three compartments on the top for your sides, with one of these compartments being deeper than the others to accommodate soup or other menu items with liquid in them. Each compartment is smooth surfaced with cove corners for easy cleaning and the back is concave so that if stacked, the food from the tray below won’t stick top the bottom of the tray above it. If you’re looking for a unique tray with a different design that will make your menu look better, the Five Star Tray is a great choice for you. For more information about the Cook’s Brand Five Star Tray or our other correctional meal trays that are made for corrections, give us a call at 800-956-5571 or visit us online at http://www.cookscorrectional.com.